Cake That! makes it easy for you to place your order! Simply call us or complete the Request A Consultation form on our site and we will be happy to work with you to bring your cake vision to life. Due to the detailed work involved, we prefer a three month notice on any wedding cake orders. However we understand the many moving parts of planning a wedding and will accept short notice cake orders, but they will be subject to Cake Thats! availability of the date required.
All orders require a 50% non-refundable deposit on placement of order for all cakes, which is deducted from the final balance. Your deposit reserves your event date.
Your balance is due prior to delivery or pick-up. Once final balance is paid, additional changes will no longer be accepted. Under some rare circumstances change requests will be honored. These exceptions will be subject to an additional fee.
Delivery | Pick-Up
Cakes will be delivered and set up subject to availability. Delivery and setup time quoted allows for unforeseen traffic and delays. Arrangements for delivery may be subject to change, however prior notice will be given when possible.
Cakes may also be collected from our premises at a prearranged time and date. If you or your representative elect to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves Cake That!’s possession.
We would love to set-up your cake at the venue. We call the venue and speak with your coordinator to ensure specific, safe placement and timing so you don’t have to worry about it. After spending so many hours with your creation, it is our belief to carry out the highest of customer service for your event by offering the best possible outcome for a beautifully set-up showpiece exactly where you want it. We are not responsible for any damages to the cake after the setup is complete. You are responsible for providing an appropriate and secure table (environment) for the cake(s); with an optimum room temperature of 74 degrees or below. Subject to availability.
If flowers are being provided by an outside source, we will make our best effort to place them according to the cake design as best as possible. You acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
On occasion, we will photograph our cakes and we reserve the right to use any photographs for display or promotion.
Our products may contain or come into contact with milk, wheat, nuts, soy and other allergens. You agree to notify your guests of this risk and hold us harmless for any allergic reactions.
Due to the valuable time we put into creating and preparing each cake; deposits are non-refundable and non-transferable.